We accept all major credit cards (Visa, MasterCard, Discover and American Express) through Square, Inc.
We offer shipping within the US only. USPS is our current shipping carrier. We usually ship within 5-7 business days after payment is received. Our processing/shipping times may be extended during busy holiday seasons, therefore, please check our home page for our holiday shipping turn round time. Please note that we are not responsible for any lost or stolen packages. We also are not responsible for any damages that may occur during shipping. We do our best to make sure your item(s) are packaged securely so they arrive to you safe and sound. Packages weighing over 15 oz., and shipping Priority Mail, are insured. If for any reason, your package is lost, stolen, or damaged, a claim may be filed with the shipping carrier. Please report any lost, stolen, or damaged items to us within 48 hours. If you have any additional questions, or require further assistance, please contact us at Kellysuniqueprimitives@yahoo.com.
As we value our customers satisfaction, please be sure to choose your item(s) carefully, as we do not accept refunds or returns. All sales are considered final. If you receive any damaged item(s), please contact us within 48 hours after receiving your package. It is important that you keep all original items, i.e. packing/shipping materials and damaged item(s), as we do require photos of any and all damaged material(s). If you have any additional questions regarding our Refunds/Returns Policy, please contact us at Kellysuniqueprimitives@yahoo.com
We do accept cancellations within 24 hours of purchase. To cancel an order, please send an email to: Kellysuniqueprimitives@yahoo.com. Once we receive your email, we will then begin the cancellation process. Per Square, Inc. refund policy, it can take up to 9-14 business days for you to receive your cancellation refund. Please note that we cannot accept any cancellations after the 24 hour allotted time frame. If you have any additional questions regarding our Cancellation Policy, please contact us at Kellysuniqueprimitives@yahoo.com